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Paternity information is ultrasensitive, and we therefore understand you may have concerns about DNA testing privacy when ordering a test. It’s natural to want to control access to highly-sensitive personal information, and moreover, taking a test can be stressful since results are often life changing. When you test with DDC, should you be concerned? The answer is no. Here are some frequently-asked questions related to privacy along with answers to help alleviate concerns you may have about testing.
How Do You Ensure DNA Testing Privacy?
As a company, we have a strict overarching confidentiality policy that comprises the heart of our culture. All DNA Diagnostics Center (DDC) employees who work in the paternity-test segment of our business are HIPAA-trained and certified, and this applies to our home kit, legal testing, and the Certainty™ Non-Invasive Prenatal Paternity Test. We ensure that all customer information we encounter on a daily basis stays within our work setting—period. Our reputation for maintaining the highest standards for privacy is just one of many reasons why DDC is one of the most highly-recommended private DNA- testing labs the world.
Do You Offer Anonymous or Private DNA Testing?
If a lab states that they offer completely anonymous DNA testing, this is actually a red flag. That is because in order to provide accurate and complete test results, basic client information must be collected. This may include but is not limited to your date of birth, gender, and blood-transfusion or bone-marrow transplant history. We may also collect information necessary for additional legitimate reasons, but this will be disclosed to you at the time of collection. DDC also provides individuals the choice of opting out of personal data that may be disclosed to a non-Agent third party (unless allowed or required by contract) or used for a purpose other than for which it was originally collected or subsequently authorized by the individual. Rest assured, protecting the genetic privacy of our clients is of utmost importance to us.
Can Anyone Else Access My Online Account?
When you fill out the paperwork for your paternity test, you enter an email address for the account as well as a password. Unless you choose to share that information with another party, no one else can access your online account. When you choose DDC, you can be confident your paternity test privacy will be preserved.
May I Give You Special Instructions about Sharing My Information?
Of course you may give us special instructions—it is your paternity test, after all. If you only want us to communicate with you via email, we will honor that. We do our best to communicate all important information clearly, on time, and in a manner that is the most comfortable, convenient, and private to fit your unique case.
What If Someone Else Calls in to Ask about My Case?
To help protect your privacy, we ask for three specific pieces of information whenever anyone calls in to ask about a case. If the caller cannot give the proper responses, we’ll refuse to disclose ANY information about the case. As already mentioned, paternity test privacy is a serious matter to us and we do everything in our power to safeguard the confidentiality of your testing information and results.
Do You Sell My DNA Profile to Other Companies?
This is a hot-button issue that you may have read about and one of the reasons why you need to be careful when selecting a lab. You should always read a company’s privacy policy prior to choosing them for testing. Some companies share your data with law enforcement, and many sell your DNA data to third parties. Once data has been sold to a third party, it is difficult to control further sharing. At DDC, we never sell your information; so when you choose us, you can be certain you are ordering the most private DNA test.
Getting Started with DNA Diagnostics Centre
If you are considering private genetic testing, you have come to the right place. Whether you need paternity testing for peace of mind or legal reasons, we are here to assist you. At DDC, we follow strict industry standards and proper protocols to ensure accurate results and utmost confidentiality throughout the process. Ring us on 020 3301 7346 to get started.
If you need additional information about a DNA test or want to order, contact our experienced customer-service team on 020 3301 7346.
